Methods and Costs

Through our courier partner, UPS, we can deliver to over 200 countries around the world, and offer different shipping options to meet your needs as listed below.

 

Destination	Service	Cost	Delivery
United Kingdom	DHL Standard Express	£10	Next Working Day
	DHL Express 12	£26	Next Working Day by 12 Noon
	DHL Same Day - London Only	£25	Same Day
Europe 1	DHL Economy	£35	2-3 Working Days
Europe 2	DHL Economy	£41	3-4 Working Days
Europe 3	DHL Economy	£44	3-5 Working Days
Europe 4	DHL Economy	£48	4-6 Working Days
Worldwide	DHL Worldwide	Time & Cost upon Application
*We deliver Worldwide through our partner DHL. When speed needs to be balanced by economy, UPS Expedited allows us to ship with confidence to over 200 countries. We will tell you exactly how much it will cost and how many days it should take for your shipment to arrive (including customs clearance where applicable).   Europe 1 = Belgium, Republic of Ireland, Luxembourg and The Netherlands, Channel Islands, France and Germany   Europe 2 = Austria, Italy, Portugal and Spain   Europe 3 = Andorra, Bulgaria, Czech Republic, Estonia, Finland, Gibraltar, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland   Europe 4 = Croatia, Russian Federation and Turkey

 

When do we deliver?

Please note that we aim to dispatch all orders within 24 hours with the exception of sale periods where this may take up to 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, Glam-Net are not responsible for any delays caused by destination customs clearance processes.

 

Important information

• A signature is required upon receipt of goods
• We are unable to leave a parcel unless prior arrangements have been made
• We do not deliver on bank holidays
• We do not deliver to or collect from P.O. Box numbers
• We are unable to redirect orders once items have been dispatched
• Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation
• Delays may be caused by external influences

Insurance

Glam-Net insures each purchase during the time it is in transit until it is delivered to you. We require a signature for all goods delivered. Once signed and goods passed to you, at this point the responsibility for your purchase transfers to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Glam-Net and transfer of responsibility in the same way as specified above.

Taxes & Duties

Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page.

National taxes

UK VAT will be applied to orders dispatched within the United Kingdom, excluding the Channel Islands. Local VAT will be applied to all other EU destinations.

As of January 1, 2010 UK VAT will return to 17.5% and the prices of our products will reflect this.

International Duties and taxes (Paid)

International orders are inclusive of duty and custom charges. Most countries are shipped to on a Delivered Duty Paid (DDP) basis. This means you should not pay additional local sales taxes at the time of delivery of your order. Depending on your Country of residence, Glam-Net advise that import duty and local sales taxes will not be refundable to Non-EU customers wishing to return items.

The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

Australia Austria Bahrain Belgium Brunei Canada Chile China Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hungary India Ireland Italy Japan Jordan Kuwait Latvia Lithuania Luxembourg Malaysia

Malta Monaco Netherlands New Zealand Norway Oman Philippines Poland Portugal Puerto Rico Qatar San Marino Saudia Arabia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Thailand United Arab Emirates United Kingdom United States Venezuela

 

International Duties and taxes (Unpaid)

If you live in a Delivery Duty Unpaid (DDU) destination, product prices displayed are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unable to advise the amount this may be, we will always seek your confirmation by email prior to dispatching a DDU order. Please look out for this email to ensure timely dispatch of your order.